Warcraft Rumble Mobile Purchase Not Delivered

Purchases made from a mobile device may take up to 72 hours to process. If it has been 72 hours since the purchase was made, follow these steps:

1. Make sure your game is up-to-date. Purchases may be only be available with the newest game version. 
2. Using the in-game Profile menu, log out from all devices you use to access the game.
3. Log back in on the device where you made the purchase.
4. Check the shop for the product you tried to purchase. You may have received a credit allowing you to purchase it again.
5. Try earning more of the missing product. For example, if you are missing tomes after a purchase, earning a new tome from the daily activities may allow you to open the missing one(s). Similarly, earning more coins may refresh your total amount.

If you still haven't received anything and there is no related order in your Transaction History,  please contact your mobile store (eg: Google, Apple) for further assistance. 

If the order can be found in your Transaction History and you still haven't receive your products after waiting for more than 72 hours, contact us with a copy of your receipt.