Common Problems
- I've forgotten the email I used for my Battle.net Account
- Can't seem to find the right email address for my account
Can't Remember Which Email You Used?
If you’re unsure which email is linked to your Battle.net account, try these steps:
-
Check All Your Emails
- Search your inboxes for emails from Blizzard or Battle.net
- Try logging in with any email addresses you’ve used in the past
-
Use Your Phone Number
- If you added a phone number to your account, you can log in with it
- You can also use it with our Account Recovery Tool to regain access
-
Try Linked Accounts
- If you connected an external account (e.g. Xbox, PlayStation, Nintendo, Apple, Google, Steam, Facebook, etc.), click the corresponding button on the login screen
- Sign in using your third-party credentials instead of your Battle.net email
If you still can't access your account, contact Customer Support. .
For more Security recommendations, see Securing a Battle.net Account.
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