Can't Claim Collector's Edition Key For a World of Warcraft Expansion
Common Problems
- Error: "Oops! Something went wrong"
- "An error has occurred. You already have access to an item that's included in this product, but we are unable to return its cost to your Battle.net Balance at this time. For more information on how you can claim your Battle.net Balance, please read this support article."
- My Collector's code isn't working
You cannot claim a Collector's Edition code on a Starter Edition account. To upgrade your account from Starter Edition, please add game-time or a subscription to your account, then claim the key.
Collector's Edition codes are locked to the play region in which the Collector's Edition is purchased.
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