Crystallized Ethereal Voidsplinter Did Not Grant Catalyst Charge

Updated: 1 week ago
Article ID: 380747
Product:

Common Problems

• Crystallized Ethereal Voidsplinter did not award tier conversion currency. I should have 2 at the moment but do not

We have received several reports of this issue and can confirm it is not working as intended. Customer Support does not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.

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