Purchased Hashimoto Hanzo Bundle, Did Not Receive Hashimoto Skin
Common Problems
- I purchased the Hashimoto Hanzo Bundle, and it didn't give me the Hashimoto Hanzo skin
- Bought the new Hanzo bundle but the skin didn't unlock
Our developers have fixed the issue that was causing this problem. If you previously bought the bundle and did not unlock the skin, you will only have been charged for the other cosmetic items in the bundle. You can repurchase the bundle to unlock the Hashimoto Hanzo skin on its own. You will only be charged for the skin itself and not the cosmetics you already own.
If you discover a new issue, please submit a new Bug report.
Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.
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