Troubleshooting steps for crash problems

Information about this error when adding a phone number or a Battle.net Authenticator to a Battle.net account.

How to resolve a "not eligible" error when claiming a code

What to do when you get an Internal Error attempting to access the Shop

Information on why you might receive this error when sending a message to a Battle.net friend.

What to do when you receive an error when adding a phone number to your Battle.net account

What to do if you are getting the error "The challenge was created with unsupported parameters and can not be displayed" when completing SMS verification on console

Troubleshooting for game crashes with error "The application encountered an unexpected error"

Troubleshooting for error BC-127 in Overwatch for Consoles

Steps to take if you receive an error code while using the in-game shop in Overwatch 2.