Reasons why items purchased in the Battle.net or in-game Shop may not show in the game

Players are unable to use the transmogrification option for Straw Hat despite having the item in the inventory

What to do if you are missing grey or white quality item to add to your wardrobe

Troubleshooting steps for what to do if completing weekly or daily quest requirements is not providing credit toward that quest.

Information on unlocking covenant cosmetics.

What to do if you earned Gladiator and you are missing the Tabard

Information about missing PvP rewards from previous seasons of World of Warcraft

A character in World of Warcraft may lose their Hearthstone or forget where it is, preventing them from hearthing back to the saved Inn location of their choice.

What to do if you don't get credit for the achievement "Phase-Lost-and-Found" after collecting one of the weapon appearances.

What to do if completing achievement "The Key to Madness" did not reward the Golden Coffer Key