What to do if you cannot use the item restoration page

Information about Battle.net Balance use and restrictions.

What to do if a gift purchased in the Battle.net Shop was not delivered.

What to do if you've been scammed

Information on error "Your friend isn't eligible to receive this"

Information about the bonus roll feature

What to do if you didn't receive a Fractured Spark of Starlight.

Troubleshooting steps for payment error: Sorry, we're unable to complete your payment.

Buying Battle.net Balance as a gift

Requests to refund items purchased with Tier Tokens