We can't continue because there's a file named "Battle.net" in your ProgramData folder (C:\ProgramData\Battle.net). Please delete that file and try again.

We can't continue because there's a file named "Battle.net" in your ProgramData folder (C:\ProgramData\Battle.net). Please delete that file and try again.

Troubleshooting steps for when a game installation or update is stuck on "Initializing"

Instructions on deleting the Battle.net Cache.

During technical troubleshooting, you may need to fully uninstall and reinstall a game.

Instructions on how to delete your Battle.net files.

The Blizzard App will launch but will indefinitely load the games information with the message, "Loading Account Information."