Didn't Receive Overwatch 2 Weekly Performance Update Email
Common Problems
- I didn't get a weekly performance update email.
- How do I get the stats email for my Overwatch 2 account?
- My friends get a weekly email about their Overwatch 2 stats, how do I sign up?
In order to receive the Weekly Performance Update email for your Overwatch 2 account, your Battle.net Account must opt-in to receive Overwatch Marketing communications. You can update your communication preferences from your Account Management page here.
To be eligible, you must:
- Log in and play Open Queue or Role Queue matches of Overwatch 2 in the week prior. At this time, Arcade and Custom Matches will not qualify for an email.
- Under the Battle.net Account Management page Privacy & Communication section:
- Opt-in to Share Game Data under the Game Data And Profile Privacy section
- Opt-in and have Overwatch selected under Latest News, Special Offers, Betas, and More in the Battle.net Communication Preferences section
- Check to make sure the email has not been filtered by a spam or junkmail filter.
Note: Unforeseen issues may prevent weekly emails from sending. As long as the above criteria are met, you should receive the email when they go out.
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