Troubleshooting steps for Internet Game Room owners for common IGR issues

Recovering a Battle.net Account when the email address has been forgotten

How to troubleshoot the error Detecting Humanity when creating a Battle.net account or changing account information

Information on payment methods for our various shops.

How to remove or change the phone number on your Battle.net account

Information on the World of Warcraft: Companion App

Regaining access to a Battle.net Account when the email is not accessible.

What to do if you can't see your Battle.net Balance when making purchases.

What to do if you cannot access your Hearthstone game progress on a mobile device

Battle.net Balance cannot be used to pay for some Blizzard products